An email chain going around Razorfish employees this morning revealed a huge number of companies using Twitter to promote special deals. Whether it is creating a new sales channel (eg Dell), giving a little back to your fans (eg Zappos) or building brand awareness (eg Squarespace), it seems that Twitter is being used more and more for tactical promotions not just long term brand strategies.
Here are a few we’re aware of. I’m sure there are plenty more, so feel free to add yours to the comments and we’ll update the list.
Australia
http://twitter.com/hp_touchsmart (1,315 followers) – competition to win PC notebooks finished last week
http://twitter.com/iSpyLevis (724 followers) – find the @iSpyLevis Twitterer in a public place to win a pair of jean. Clues released in the form of location Twitpics
http://twitter.com/jetstarairways (1,516 followers) – an eDM sale for 5 cent fares for members only went wrong when Jetstar members tried to access the website in the 2 hour window and couldn’t. They expressed their unhappiness via Twitter and blog posts. The result was a more active Twitter account (they started following people back) and a special Twitter only sale – 1,000 flights for 1c.
International (mainly US)
http://twitter.com/DellOutlet (642,742 followers) – has hit 2 million dollars of revenue through Twitter alone. UPDATE: make that $3 million
http://twitter.com/Squarespace (29,291 followers): a web publishing firm giving away vouchers towards an iPhone randomly to people who tweet #squarespace.
http://twitter.com/Zappos (747,937 followers): Tony Hsieh of Zappos gives a free pair of shoes to a random follower every so often.
http://www.twitter.com/JetBlue: gave 10% off all flights between 7 and 31 March to Twitter followers and reached their goal of 100,000 followers

And a whole lot of other examples thanks to our Razorfish colleagues
Amazon:
http://twitter.com/amazondeals
Banana Republic:
http://twitter.com/brofficial
Sonic:
http://twitter.com/sonicdrive_in
Funjet Vacations:
http://twitter.com/funjetvacations
Tablet Hotels:
http://twitter.com/TabletHotels
Walmart:
http://walmartstores.com/twitter/
http://twitter.com/WalmartSpecials
Moosejaw:
http://twitter.com/moosejawmadness
Netflix:
http://twitter.com/netflix
Orbitz:
http://twitter.com/Orbitz
Luxor Hotel:
http://twitter.com/LuxorLV
Marriott:
http://twitter.com/marriottintl
Cheapflights.com:
http://twitter.com/CheapflightsCom
DunkinDonuts:
http://twitter.com/dunkindonuts
Ticketmaster:
http://twitter.com/Ticketmaster
http://twitter.com/Ticketmaster101
http://twtapps.com/blog/2009/04/06/ticketmaster-uses-twtqpon-to-manage-their-twitter-discounts/
United Airlines- twares:
http://twitter.com/unitedairlines
http://mashable.com/2009/05/21/twares/
Whole Foods:
http://twitter.com/wholefoods
http://twitter.com/wholefoodsnyc
Travelocity:
http://twitter.com/travelocity
Six Flags:
http://twitter.com/sixflags
Backcountry.com:
http://twitter.com/SteepandCheap
CouponTweet:
http://twitter.com/CouponTweet





















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Yep, I scored return flights for my wife and I thanks to the Jetstar Airways 1 cent twitter sale. I didn’t actually have plans to go to the Gold Coast, but hey, who am i to argue.
Will I consider Jetstar next time I need to purchase domestic flights? Not unless I can’t get a flight elsewhere lol.
Interesting – thanks for the list
My friend Steve @hasbean coffee here in the UK regularly does promotions and fun stuff
Thanks Jon, I’ll add that one to the list